Guarantee of Authenticity

LuxUness Authentication

Authenticity is fundamental to our business, with experienced appraisal teams based in Japan.

Out teams excel in both vintage and modern styles, ensuring we stay current with the latest models at all times.

Database

LuxUness developed an extensive database for authenticity identification, featuring tens of thousands of products across various styles and models.

Details

LuxUness authenticity teams have a vast database covering logos, serial number, zippers, hardware, warranty cards, accessories, and brand-specific details, ensuring meticulous authentication.

Technology

LuxUness integrated IC Chip traceability technology for our second-hand luxury goods, enabling complete product information access through chip scanning.

Supplier Review Mechanism

We have established a comprehensive supplier review mechanism. We ensure that our suppliers have thorough authentication capabilities.

This sets a high standard, strictly guaranteeing that our products are genuine.

 A Trustworthy Supplier​

By partnering with established and reputable suppliers, we can guarantee the quality and authenticity of the products we offer.

This approach also minimizes the risk of counterfeit or substandard products entering our supply chain, ensuring a reliable and consistent supply of goods.

Quality Inspection

When selling products, we require suppliers to send the goods to our warehouse.We will conduct a secondary authentication of the products .

LuxUness’s authenticators will conduct a secondary authentication and condition check to ensure the authenticity and condition of the products match the images.

Supplier Penalty Mechanism

We impose severe penalties. If the actual condition of the products does not match the images, we will issue a warning to the supplier and promptly notify the buyer, providing accurate information about the product’s condition.

Your Confidence, Our Commitment

At LuxUness, your trust is our top priority. Shop with us and enjoy a seamless, secure, and worry-free luxury shopping experience.

LuxUness takes full responsibility for the products involved in each transaction, with no time limitations.

We offer a 14-day return service to ensure your satisfaction. If the return is due to any fault or issue on LuxUness’s part, such as discrepancies in product authenticity or condition, you will be eligible for a full refund. We take full responsibility for any errors and strive to provide a hassle-free experience. Our goal is to make sure you are completely confident and satisfied with your purchase, and we will handle all return processes smoothly.

We also support the following U.S.-based authentication organizations.:

Authenticate First, Entrupy, and Real Authentication.