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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Shopping and Tax Information

Q: “How do you deliver the items?“

 Q: “How much is the cost of shipping?”

Q: “What is your delivery lead time?”

Q: “What do you use to deliver items?”

Q: “Who will pay the tax?”

Payment Information

Q: “What payment methods are accepted?”

Q: “Will my order be shipped after payment?”

Returns and Refund

Q: "Can I return an item?"

Q: "What is the return process?"

Q: "Who will pay for the shipping fee of returned items?"

Q: "How is the money refunded?"