Team & Service

Effective Date: June.30.2024

Welcome to LuxUness. By accessing or using our website (Luxuness.com) and our services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully. If you do not agree to these terms, please do not use our website.

1. General Terms

1.1 Acceptance of Terms: By accessing and using Luxuness.com (the "Site"), you accept and agree to be bound by these Terms of Service and our Privacy Policy.

1.2 Eligibility: You must be at least 18 years old to use our Site. By using the Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement.

2. Account Registration

2.1 Account Creation: To access certain features of the Site, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

2.2 Account Security: You are responsible for maintaining the confidentiality of your account login information and are fully responsible for all activities that occur under your account. You agree to notify LuxUness immediately of any unauthorized use of your account or any other breach of security.

3. Orders and Payment

3.1 Order Acceptance: All orders placed through the LuxUness website ("Site") are subject to acceptance by LuxUness. We reserve the right to require additional verification or information before accepting any order. Upon receipt of your order, we will send you an email confirmation acknowledging receipt, which does not constitute acceptance of your order. Acceptance of your order and completion of the contract between you and LuxUness will occur when we dispatch the products to you, unless we have notified you that we do not accept your order or you have cancelled it in accordance with our cancellation policy.

3.2 Pricing and Payment: All prices displayed on our Site are in our available currencies and are subject to change without prior notice. Payment for all orders must be made at the time of purchase. We accept various forms of payment, including credit cards, PayPal, and other methods as indicated on the Site.

3.3 Shipping: Shipping fees and estimated delivery times are detailed on our Shipping Policy page. LuxUness endeavors to fulfill orders promptly; however, we are not responsible for delays in shipping caused by factors beyond our control, such as customs clearance procedures or unforeseen logistical issues.

3.4 Returns and Refunds: Our return and refund policy is outlined on our Return and Exchange Policy page. We encourage you to review this policy carefully before making a purchase. In summary, we accept returns of unused and undamaged products within a specified period, subject to certain conditions. Refunds will be processed in accordance with our policy once the returned items are received and inspected.

4. Use of the Site

4.1 License: LuxUness grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for personal, non-commercial use.

4.2 Prohibited Conduct: You agree not to use the Site for any unlawful purpose or in any way that could harm, disable, overburden, or impair the Site. This includes, but is not limited to, using the Site to:

• Harass, abuse, or harm another person
• Impersonate any person or entity or misrepresent your affiliation with a person or entity
• Upload or transmit any viruses or malicious code
• Engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Site

5. Intellectual Property

5.1. Ownership of Content: All content on the LuxUness website, including but not limited to text, graphics, logos, images, videos, software, and other materials (collectively, "Content"), is the property of LuxUness or its content suppliers and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2. Use of Content: You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Content for personal, non-commercial purposes only. This license does not include any resale or commercial use of the Site or its Content; any collection and use of any product listings, descriptions, or prices; any derivative use of the Site or its Content; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

5.3. Restrictions: You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the Content on our Site for commercial purposes.

6. Trademarks

All trademarks, service marks, trade names, logos, and trade dress (collectively, "Trademarks") used on the LuxUness website are the property of LuxUness or its licensors. These Trademarks are protected by trademark laws and any unauthorized use is strictly prohibited. You are not granted any right or license to use any Trademarks without the prior written permission of LuxUness or the applicable trademark owner.

7.User-Generated Content

7.1 Ownership and License: By submitting any content to the LuxUness website, including but not limited to reviews, comments, photos, videos, or other submissions (collectively, "User-Generated Content"), you grant LuxUness a worldwide, non-exclusive, royalty-free, perpetual, transferable, and sublicensable license to use, reproduce, distribute, create derivative works of, publicly display, and publicly perform your User-Generated Content in any media formats and through any media channels.

7.2 Responsibility: You are solely responsible for your User-Generated Content. By submitting content, you represent and warrant that:

• You own or have the necessary licenses, rights, consents, and permissions to use and authorize LuxUness to use all intellectual property rights in your User-Generated Content.
• Your User-Generated Content does not violate any applicable laws, regulations, or third-party rights.

7.3 Prohibited Content: You agree not to submit any User-Generated Content that is unlawful, defamatory, obscene, infringing, invasive of privacy, or otherwise objectionable. LuxUness reserves the right to remove or modify any User-Generated Content at its sole discretion.

8. Reporting Intellectual Property Infringements

If you believe that any content on the LuxUness website infringes your intellectual property rights, please notify us by providing the following information:

• A description of the intellectual property right claimed to be infringed.
• A description of the material that you claim is infringing and where it is located on the website.
• Your contact information, including your name, address, telephone number, and email address.
• A statement by you that you have a good faith belief that the disputed use is not authorized by the intellectual property owner, its agent, or the law.
• A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the intellectual property owner or authorized to act on the owner's behalf.
• Your physical or electronic signature.

Please send your notice to:Email: info@luxuness.com

9. Third-Party Content

9.1 Links to Other Websites: The LuxUness website may contain links to third-party websites that are not owned or controlled by LuxUness. We do not endorse or assume any responsibility for any third-party websites, information, materials, products, or services. If you access a third-party website from our site, you do so at your own risk, and you understand that this Terms of Service and our Privacy Policy do not apply to your use of such sites.

9.2 Third-Party Content: Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, users, or others, are those of the respective author(s) or distributor(s) and not of LuxUness. We do not guarantee the accuracy, completeness, or usefulness of any third-party content.

9.3 Advertising: LuxUness may allow third-party advertising on the website. Advertisers may collect and use information about you, including your activity on the LuxUness website, through cookies, web beacons, and similar technologies. The collection and use of such information are subject to the advertiser’s own privacy policies. LuxUness is not responsible for the privacy practices of advertisers or third-party sites.

10. Changes in Service Content

Luxuness reserves the right to modify or discontinue any aspect of its services without prior notification to members. Luxuness shall not be held liable for any damages incurred by members as a result of such changes.

11.Amendment of Terms of Use

Luxuness may amend these Terms of Use at any time as deemed necessary. Users will be bound by the amended terms upon their publication. Continued use of the service following any such changes constitutes acceptance of the updated Terms of Use.

12. Handling of Personal Information

Luxuness will handle personal information obtained through the use of its services in accordance with its Privacy Policy. Please refer to our Privacy Policy Page.

13. Notification or Contact

Luxuness will communicate with members using methods specified by the company. Unless otherwise notified, Luxuness will consider the contact information provided during registration as valid. Members are responsible for promptly notifying Luxuness of any changes to their contact information.

14. Prohibition of Transfer of Rights and Obligations

Members are prohibited from transferring their contractual status, rights, or obligations under these Terms of Use to any third party without prior written consent from Luxuness.

15. Jurisdiction

The Saitama District Court shall have exclusive jurisdiction over any disputes arising from these Terms of Use as the court of first instance.

For any questions or concerns regarding our Terms of Service, please contact us at info@luxuness.com

Thank you for choosing LuxUness. We are committed to safeguarding your security and privacy with us!