Customer Reviews

Everyone’s Trust in LuxUness

Based on 166 reviews
93%
(154)
3%
(5)
1%
(2)
0%
(0)
3%
(5)
Love my bag!

Amazing bag! Just as pictured! Very happy with my purchase and will be purchasing again from LuxUness :)

Louis Vuitton Vernis Wilshire PM Tote Bag

Thank you for your wonderful 5-star review! At Luxuness, we're truly honored and delighted that your experience with us exceeded expectations. Your satisfaction confirms our commitment to quality and exceptional service. We value your support and look forward to continuing to provide you with luxury pieces that bring joy. Thank you for choosing Luxuness!

I love your products they are in excellent condition.

Hi Nalini! Thank you for your wonderful 5-star review! At Luxuness, we're truly honored and delighted that your experience with us exceeded expectations. Your satisfaction confirms our commitment to quality and exceptional service. We value your support and look forward to continuing to provide you with luxury pieces that bring joy. Thank you for choosing Luxuness!

Love the bag

I have an LV Damien Grant Acrobat Body Bag that I purchased around 2010 in one of the boutiques in CA. It has been perfect for me, but 15 years later it’s showing wear so I bought this as a replacement and love it. It’s just like my ordiginal was when new. I couldn’t be happier.]

Thank you for your wonderful review! Finding a perfect replacement for a beloved item that's served you well for 15 years is no small feat, and we're honored that you chose LuxUness for this special purchase. Our team takes great pride in offering authentic luxury items in excellent condition.
We appreciate you taking the time to share your experience and are delighted that you're so happy with your purchase. Thank you for choosing LuxUness, and we look forward to serving you again in the future!

Just as described, thrilled with my purchase!

Chanel Coco Mark Pearl Necklace

Beautiful necklace as described.

Hello Lana! Thank you for your wonderful 5-star review! At Luxuness, we're truly honored and delighted that your experience with us exceeded expectations. Your satisfaction confirms our commitment to quality and exceptional service. We value your support and look forward to continuing to provide you with luxury pieces that bring joy. Thank you for choosing Luxuness!

Louis Vuitton Monogram Gradient Hoodie Green M

Thank you for your wonderful 5-star review! At Luxuness, we're truly honored and delighted that your experience with us exceeded expectations. Your satisfaction confirms our commitment to quality and exceptional service. We value your support and look forward to continuing to provide you with luxury pieces that bring joy. Thank you for choosing Luxuness

Terrible

Never received my wallet they said they need my signature don’t know if they will come again if not will never order again

Thank you for trusting and choosing LuxUness.
We are sorry to hear this news. Firstly, we have checked that your product has been safely delivered as this is our top priority.

LuxUness requires customers to sign for the packages we send. We paid for the signing service and worked hard to ensure the security of every transaction and to also protect the interests of our customers.

Of course, if it is not convenient for you to sign, you can contact us at info@luxuness.com and we will notify DHL or Fedex to arrange the delivery for you.

We hope you will continue to support LuxUness, and we will be responsible for every item we sell.

It is exactly as described and wrapped in the Prada box.
I will be ordering from LuxUness again.

Product Quality

The Gucci Leather Microguccissima Compact Wallet was in a pristine condition as advertised.

Hi Rachel! Thank you for your awesome review! We're delighted to hear that you're happy with your wallet. Your satisfaction means everything to us at LuxUness, and we appreciate you taking the time to share your positive experience. We look forward to serving you again in the future!

Pleased

Hi Bonnie! Thank you for your awesome review! We're delighted to hear that you're happy with your card case. Your satisfaction means everything to us at LuxUness, and we appreciate you taking the time to share your positive experience. We look forward to serving you again in the future!

Perfect and new!

Arrived fast and in great condition

Hi Susan! Thank you for your wonderful review! We're delighted to hear that you're happy with your bag. Fast shipping is always our priority, so we're glad we could get it to you quickly. Your satisfaction means everything to us at LuxUness, and we appreciate you taking the time to share your positive experience. We look forward to serving you again in the future!

Fendi Boston Bag

The bag is a perfect size and in great condition. Shipping was also fast. Thank you.

Hi Sarah! Thank you for your awesome review! We're delighted to hear that you're happy with both the size and condition of your bag. Fast shipping is always our priority, so we're glad we could get it to you quickly. Your satisfaction means everything to us at LuxUness, and we appreciate you taking the time to share your positive experience. We look forward to serving you again in the future!

Loewe shoulder bag live sale

Hi Wanda! Thank you for your wonderful 5-star review! At Luxuness, we're truly honored and delighted that your experience with us exceeded expectations. Your satisfaction confirms our commitment to quality and exceptional service. We value your support and look forward to continuing to provide you with luxury pieces that bring joy. Thank you for choosing Luxuness!

Wow impressed !

Super impressed with service all around! LuxUness shipped item out fast and was delivered within a week. Item was very well wrapped and protected. The item was in perfect condition as they noted on website. Amazing job and would buy from them again.

Hi Alicia! Thank you for your awesome review! We're truly delighted to hear about your positive experience with LuxUness. Providing fast shipping, secure packaging, and accurately described items are exactly what we aim for with every order. It means so much to us that you noticed and appreciated these details. Your satisfaction is our greatest reward, and we're honored by your confidence in shopping with us again. We look forward to serving you in the future and providing the same level of quality and service you've come to expect from LuxUness!

Louis Vuitton Alma PM Handbag M51130

Hi Phuoc! Thank you for your wonderful 5-star review! At Luxuness, we're truly honored and delighted that your experience with us exceeded expectations. Your satisfaction confirms our commitment to quality and exceptional service. We value your support and look forward to continuing to provide you with luxury pieces that bring joy. Thank you for choosing Luxuness!

Louis Vuitton Monogram Neverfull MM Tote Bag M40156

Hi Romie! Thank you for your wonderful 5-star review! At Luxuness, we're truly honored and delighted that your experience with us exceeded expectations. Your satisfaction confirms our commitment to quality and exceptional service. We value your support and look forward to continuing to provide you with luxury pieces that bring joy. Thank you for choosing Luxuness!

Louis Vuitton Monogram Streza PM Handbag M51186

Hi Mariecristine! Thank you for your wonderful 5-star review! At Luxuness, we're truly honored and delighted that your experience with us exceeded expectations. Your satisfaction confirms our commitment to quality and exceptional service. We value your support and look forward to continuing to provide you with luxury pieces that bring joy. Thank you for choosing Luxuness!

Beautiful luxurious mink coat

Smooth communication with the LuxUness team. Extremely fast shipping and well packaged. The coat is made of finest mink which is so beautiful in its color and texture. Definitely will be a staple in my wardrobe.

Hi Weini!Thank you so much for your wonderful review! We're thrilled to hear about your experience with your new mink coat. It's wonderful to know that the coat's quality, color, and texture met your expectations, and that you found it to be a luxurious addition to your wardrobe.
We also appreciate your kind words about our communication and shipping process. Our team works hard to ensure smooth interactions and careful packaging for all our products.
Your feedback means a lot to us at LuxUness, and we're delighted that this piece will be a staple in your collection. Thank you for choosing us, and we look forward to serving you again in the future!

Better than expected

So happy with my purchase!!

Hi Michelle! Thank you for your wonderful 5-star review! At Luxuness, we're truly honored by your kind words and delighted that your experience with us exceeded expectations. Your satisfaction confirms our commitment to quality and exceptional service. We value your support and look forward to continuing to provide you with luxury pieces that bring joy. Thank you for choosing Luxuness!

Customer service

I love the bag it was in perfect condition as described. But I wanted to return it because I had ordered it by mistake and the customer service department was horrible and by the time they got back to me it was past the 14 day return so I couldn't return it. It's ok I love the bag but will never buy from them again.

Perfect bag

The bag is adorable and in great condition! Shipping was also very fast. Will be repurchasing.

Hi Emily! Thank you for your wonderful review! We're thrilled to hear that you love your bag and found it to be in excellent condition. Fast shipping is always our priority, so we're glad we could get it to you quickly. Your comment about repurchasing is the highest compliment we could receive! We appreciate your support and look forward to serving you again soon at Luxuness.

Bag

My bag was exactly as described. It came very quickly. Very pleased with my purchase.

Hi Darielle! Thank you for your wonderful review! We're delighted to hear that your bag met your expectations and arrived promptly. At Luxuness, we strive to ensure every item is exactly as described and delivered efficiently. Your satisfaction means everything to us, and we greatly appreciate you taking the time to share your positive experience. We look forward to serving you again in the future!

Satisfied

Hi Debbie! Thank you for your wonderful 5-star review! At Luxuness, we're truly honored by your kind words and delighted that your experience with us exceeded expectations. Your satisfaction confirms our commitment to quality and exceptional service. We value your support and look forward to continuing to provide you with luxury pieces that bring joy. Thank you for choosing Luxuness!