Guarantee of Authenticity
We specialize in authentic second-hand luxury items, offering you peace of mind and unparalleled quality.
We have independently built a robust authentication database in Japan, ensuring the highest standards of accuracy and reliability.
Ensuring that every item undergoes strict authentication.
We collaborate closely with numerous suppliers across Japan, who provide LuxUness with significant discounts.
While ensuring the smooth operation of our platform, we are committed to offering the best prices and top-notch services to every customer who trusts LuxUness, allowing you to shop with complete peace of mind.
LuxUness authentication
Authenticity is fundamental to our business, with experienced appraisal teams based in Japan. Out teams excel in both vintage and modern styles, ensuring our appraisal teams stay current with the latest models at all times.
Datebase
LuxUness developed an extensive database for authenticity identification, featuring tens of thousands of products across various styles and models.
Details
LuxUness authenticity teams have a vast database covering logos, serial number, zippers, hardware, warranty cards, accessories, and brand-specific details, ensuring meticulous authentication.
Technology
LuxUness integrated IC Chip traceability technology for our second-hand luxury goods, enabling complete product information access through chip scanning.
1. Expert Authentication
Each product is meticulously inspected by certified luxury experts to verify its authenticity.
2. Detailed Item Descriptions
Every item’s signs of use are thoroughly displayed in the photos, accompanied by a detailed description to ensure you have a clear understanding of the item’s actual condition.
3. Secure and Verified Transactions
Purchases are handled through our secure payment systems to protect your information and give you peace of mind.
4. Full Refund for Non-Authentic Items
If an item is found to be inauthentic, we guarantee a full refund, including shipping costs.
How It Works:
1. Listing Verification
Items are reviewed before they are listed to ensure compliance with our authenticity standards.
2. Expert Inspection
After purchase, items are sent to our authentication experts for a thorough examination.
3. Guaranteed Delivery
Once verified, the item is securely packaged and delivered directly to you.
4. Transparency
Every step of the authentication process is documented and can be shared upon request for your assurance.
Your Confidence, Our Commitment
If you have any objections to the authentication
We also support the following U.S.-based authentication organizations.:
LuxUness Promise
LuxUness takes full responsibility for the products involved in each transaction, with no time limitations.
We offer a 14-day return service to ensure your satisfaction. If the return is due to any fault or issue on LuxUness’s part, such as discrepancies in product authenticity or condition, you will be eligible for a full refund. We take full responsibility for any errors and strive to provide a hassle-free experience. Our goal is to make sure you are completely confident and satisfied with your purchase, and we will handle all return processes smoothly.