Zucca Canvas & Leather Palazzo Bucket Bag 8BR554
PAYMENT
Zucca Canvas & Leather Palazzo Bucket Bag 8BR554
N | Brand new item. |
S | Unused. Storefront display. |
SA | Slightly used condition, no visible wear. |
A | Good used condition with slight scratches and stains. |
AB | Used condition with some scratches and stains. |
B | Used condition with obviously scratches and stains. |
Return and Exchange Policy
At LuxUness, we prioritize quality and thorough condition checks. However, if you receive a defective product or one that does not match your order, please contact us within 7 days of delivery.
1. Return and Exchange Process:
1.1 Reporting Issues: Contact us within 7 days of receiving the product if it is defective or there is a discrepancy with your order.
1.2 Return and Inspection: After receiving the return and confirming the claims, we will either exchange it for a non-defective product or, if an exchange is not possible, provide a refund.
1.3 Refund Method: We will refund the cost of the product and any additional fees (if applicable) via the original payment method.
1.4 Refund Timeline: Once LuxUness receives the returned product and confirms the claims, we will process your refund within 3 business days.
1.5 Return Fees: LuxUness will cover the shipping costs for the return and any related refund fees.
2. Customer Convenience Returns:
2.1 Restocking Fee: If you return a product for reasons other than defects or discrepancies, a 10% restocking fee (including tax) will be deducted from the refund.
2.2 Shipping Costs: The customer is responsible for the return shipping fee.
2.3 Refund Method: We will refund the cost of the product (Subtract 10% restocking fee) via the original payment method.
2.4 Refund Timeline: Once LuxUness receives the returned product, we will process your refund within 3 business days.
3. Important Notes:
• Returns will not be accepted without prior notice.
• Unauthorized returns or returns by payment will not be accepted.
• We offer a 7-day return service upon delivery to our verified contractors.
For any return requests, please contact us at customer@luxuness.com.
For any questions or concerns regarding our Returns and Exchange Policy, please contact us at customer@luxuness.com.
Thank you for choosing LuxUness. We are committed to ensuring the best possible products and services for you!
LuxUness Safety Workflows
For every item, we conduct rigorous quality control (QC) and authentication to ensure that the actual product matches the images shown.
We guarantee the authenticity of all our merchandise.
LuxUness Promise
LuxUness aims to eradicate fraudulent products.
Professional authenticators carefully check each product so that customers can purchase with confidence.
In the unlikely event that the item you sell is fraudulent, we promise a full refund.